U.S. Bank VISA Corporate Card

Account Inquiries

Procedure Questions

If you have questions about the application, advance or reimbursement process for the corporate Visa, please send it to us on our Help Request Form.

Report a lost or stolen card by contacting U.S. Bank at (800) 344-5696. When a new card is issued, contact the MyTravel help desk and provide your name so we can add the new card to MyTravel.

Online Account Access

With this service from U.S. Bank you can:

View your account activity daily
Run reports in Excel, PDF or HTML
Print statements anytime
Dispute any transactions on-line, real time

Access is available at https://access.usbank.com (you must use Internet Explorer for full functionality). The first time there you will have to register your account:

The Organization Short Name you will need is "UOFCA"
The Account Zip Code must match the 5-digit zip code from your billing statement

When establishing your profile, you may click "Additional Account" to enter more than one card. Additional accounts can also be added later under the My Personal Information/Account Access option on the main menu.

Note: if any of the entered information is not valid and the system returns an error message, you have three attempts to correct the information, but then you will be locked out. Contact U.S. Bank Customer Service at (800) 344-5696 to unlock your account.

U.S. Bank offers online tutorials to help you make the most of your online access. You will need to enter a password when prompted and this is available when you log in to https://access.usbank.com. Click on the "Training" link to get the Commercial Cardholder password.

Phone Inquiries

If you wish to inquire about charges you've incurred, telephone Visa customer service:

(800) 344-5696	U.S. Bank Visa 24-hour Customer Service
(800) VISA-911	Visa Assistance Center (Emergencies)